"The Solutions Guy
I've had the good fortune to work with Josh on a few different projects and collaboration.
If you are looking for a way to streamline your operations or simply a task that is taking up a lot of time... then Josh is your go to guy. His depth in both systems and outside the box thinking allow him to turn your hours into minutes. This allows you to get more done and focus time and energy to growing your business.
Josh goes one step further than most... he is constantly looking 3 steps ahead to identify and overcome challenges before they become an issue. We've all seen the great idea in operations that creates a nightmare for the front line staff. Josh has been on the front line and is always keep them and the customer experience in mind when crafting a solution. His version of measure twice and cut once.
I highly recommend Josh and his services"
"Our commercial roofing company has been working with Josh for almost two years. In that time, we have seen tremendous growth and stability with our database management and processes. His ability to work through some of the most challenging scenarios and questions makes him extremely valuable to our day-to-day operations. We highly recommend him to any company that wants to level up and experience success in today's constantly changing business environment."
Certified Caspio Developer & Independent Contractor with expertise in overseeing business processes, optimizing projects & processes, creating custom web applications and solutions, negotiating agreements, and working with sub-contracted developers and Marketing teams. Official Caspio Partner with experience in planning, providing timelines, and creating budgets.
Experienced Operations Leader with expertise in creating operational processes and internal applications to support teams and improve efficiency. Overseeing the development of the internal CRM tool for the Sales Team, providing support to stores and leadership, and training/development. Specializing in strategizing, planning, and implementing special projects for CEO/CFO, and creating custom reports.
I’ve had proven success developing store managers and their teams in Sales and Operations. Skilled in creating and implementing action plans, writing performance reviews. Successfully resolved customer and employee issues, interviewed and onboarded new store managers, and introduced cost-saving initiatives. Experienced in presenting business presentations to high-level executives and developing a team environment.
Extensive experience in managing store operations, training teams, creating mutual success, introducing methods, and managing a fast-paced environment. Proven skills in merchandising, product placement, and holding store meetings to communicate performance and recognize employees.
Responsible for Cash Control, Scheduling & payroll, Time Keeping, Operational Audits, Hiring, Onboarding, Training, Customer Service, Store Opening & Closing Procedures, and HR paperwork management. Coached Team Members for excellent customer service, planned & completed special projects, generated Operational Reports, and performed End of Month procedures.